Refund policy

Return & Refund Policy

Everything at Conspiracy Den is printed to order for you. It doesn't exist until you order it, so we can't take returns for change of mind. If we get it wrong, we fix it free. Some items marked on the product page as ready-made follow the return terms shown on that page.

What we cover: free replacement (or refund)

  • Misprints: wrong design, misaligned or defective printing
  • Wrong item, size, or color shipped (different from your order confirmation)
  • Items damaged in transit or with a manufacturing defect
  • Packages lost in transit (confirmed by tracking/carrier)

Report the issue within 30 days of delivery. We'll send a free replacement. If the item can't be remade (for example, it was discontinued or is out of stock), we'll refund you to your original payment method. You do not need to ship the defective item back unless we ask.

What we can't accept

  • Change of mind
  • Ordering the wrong size. Please check the product's sizing details, or email us before ordering if you're unsure.
  • Small color differences between your screen and the printed product
  • Packages returned or lost because of an incorrect shipping address entered at checkout.

Exchanges

Because each item is made to order, we don't offer size or color exchanges. Order the size you need as a new order.

How to request a replacement

  1. Email info@conspiracyden.com within 30 days of delivery.
  2. Include your order number, clear photos of the item and the packing label, and a short description of the issue.
  3. We'll reply by email with your replacement or refund.

Refund timing

Approved refunds go back to your original payment method. Most banks post them within 5–10 business days.

Your rights

Nothing in this policy limits any rights you have under applicable law.

Contact

Conspiracy Den LLC · 235 E Main St Suite 105B, Northville, MI 48167, United States · info@conspiracyden.com